Supporto is a simple Ticket-bot, with a small twist. Instead of you having to type something like /new <topic> to create a ticket, Supporto simply lets you set a channel as a ticket-channel, where people can just type a message and the bot will make a new ticket. The creator, people with the permission manage server or a set staff-role can then close the ticket, by simply clicking on the reaction of the first message and confirming the close.
Every participants in the ticket will receive a transcript of the chat in a DM.
People with manage server permission or a registered staff-role assigned Can NOT create a ticket like normal. This was made to let people have a way, to make a message in their ticket-channel (e.g. for information). If you still want to create a ticket, add a !create to the message.
The default prefix for commands is t_.
To know, what prefix is used in a guild, simply mention the bot.
General commands to get info about the bot.
Shows you all available commands. You can provide a command after Help (f.e. t_help settings) to get info about the command.